** Feline grooming is available by appointment only at the start times shown online - no pre-appointment or post-appointment care is available.
** Front paw nail trims are required, even for outdoor cats. This is a safety precaution. No nail trim, no grooming, no exceptions.
** Clips like the barbary lion, mohawk, stegosaurus are only possible if the cat is ok with grooming and will sit for the additional work. As a result, these styles are only done at my discretion based on the cat's temperament.
**Pickups must be completed within 30 minutes of our phone call notifying you of completion of the groom, or a late fee of $1 per minute will apply. All services and fees must be paid in full before the pet leaves the premises.
**I accept cash, cheque, PayPal, or e-transfer. E-transfers can be sent to tcmgrooming@gmail.com. PayPal is available when you book your cat grooming appointment online, but please note additional charges may apply to your groom that may not be included in the online appointment booking system (eg. matting fees etc). I will do my best to advise you if there will be any fees when you drop off your pet, or if I find it later, I may call mid-groom.
**Missed appointments without 24-hour advance notice will incur a $20 rebooking fee on your next visit. Repeated missed appointments will require pre-payment of your grooming fees and are non-refundable if you then miss that reservation without 24 hours advance notice of your cancellation.